Represent and coordinate benefits for union members with integrity and transparency.
Work remotely from anywhere with flexible scheduling and daily pay options.
Receive hands-on training and uncapped growth opportunities based on performance.
Schreiter Agency is a trusted 100% union label company that provides long-term benefits to union members. They have served over 30,000 unions for over 65 years and are committed to integrity, transparency, and exceptional customer service.
Handle inbound calls with professionalism, resolving issues and answering inquiries.
Troubleshoot technical problems and document interactions accurately.
Upsell products and services while maintaining a positive customer experience.
MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across industries like healthcare, retail, and finance. With over 10,000 employees, we foster a culture of growth, learning, and diversity.
Handle customer inquiries, resolve issues, and ensure first call resolution using effective problem-solving and communication skills.
Utilize systems to complete account management tasks and recognize sales opportunities to upgrade services.
Escalate customer dissatisfaction appropriately and maintain high reliability with regular attendance.
MCI is a tech-enabled business services company delivering customer experience, BPO, and cloud technology solutions across multiple industries. The company employs over 10,000 people and fosters a team-oriented culture with opportunities for growth.
Provide world-class technical and non-technical support to customers via email, phone, and live chat.
Coordinate with Engineering and Product Management on product issues and releases.
Develop positive customer relations and assist in updating technical documentation.
Turnitin is a recognized innovator in global education, developing learning integrity solutions for over 25 years. They serve 16,000+ academic institutions in over 185 countries and foster a remote-first culture with a diverse team across 35+ countries.
Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms.
Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements.
Process bookings and payments while ensuring accuracy and compliance with company policies.
We specialize in creating unforgettable cruise experiences by offering expert travel planning services. We are a trusted name in the travel industry, committed to exceptional customer service and seamless booking experiences.
Manage complex customer needs end-to-end across order fulfillment, patient onboarding, and service resolution for new Renal customers.
Serve as primary point of contact, exercising independent judgment to assess situations and drive resolution.
Proactively coordinate across internal teams to deliver patient-centered outcomes while meeting KPIs.
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams. For 70 years, the team has driven innovations in kidney care, fostering a culture of focus, courage, and continuous improvement.
Serve as the first point of contact for prospective and current students, delivering high-quality customer service via calls, emails, and web appointments.
Accurately enter and maintain data in LMS and CRM platforms, process applications, enrollment updates, payments, and refunds, and audit documentation for compliance.
Identify and merge duplicate records, provide daily activity reports, and recommend process improvements to support cross-functional projects.
Nightingale College is a higher education institution focused on nursing, using a blended-distance learning model to transform rural health landscapes. They have graduated nearly 5,000 nurses and foster a culture of professional development, work-life integration, and fun.
Create a welcoming experience by authentically engaging every caller and providing a world-class experience.
Thoroughly and accurately answer questions about customers' healthcare accounts and provide appropriate solutions.
Handle 35-50+ inbound and outbound phone calls per day and work closely with claim staff to adjust claims.
Point C Health is a national third-party administrator that delivers customized self-funded benefit programs. They are a mission-driven company with a focus on partnership, innovation, and a supportive culture.
Provide audiological and technical support for hearing aid fitting, product information, and troubleshooting across multiple software platforms.
Collaborate with Customer Service, Quality Engineering, Product Management, and other teams to ensure quality and customer satisfaction.
Document customer interactions and report software or product discrepancies to Product Management.
GN brings people closer through intelligent hearing, audio, video, and gaming solutions. Founded in 1869, the company employs over 7,000 people and operates in more than 90 countries.
Customer-centric inbound and outbound communication that meets company quality standards
Investigation and verification of credit, employment, and financial information supporting mortgage underwriting
Management of incoming and pending supplement requests with attention to detail and turnaround time
Altisource drives innovation that powers the mortgage and real estate lifecycle. They foster an inclusive culture celebrating diverse voices and are committed to fair hiring.